Privacy policy

Privacy Policy

Last updated: May 9, 2025

Kula Shaker and our team are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, make purchases, or sign up for our mailing list.

1. Information We Collect

We may collect the following information when you visit our site or make a purchase:

  • Personal Information: Name, email address, shipping and billing address, and phone number.

  • Payment Information: Processed securely via third-party providers (we do not store your full card details).

  • Browsing Data: IP address, browser type, device information, and site usage via analytics tools.

  • Email Preferences: Information on whether you've opted into receiving news or updates.

2. How We Use Your Information

We use your information to:

  • Process and deliver your merchandise orders

  • Send email updates and tour information (only with your consent)

  • Improve the performance and usability of our website

  • Respond to customer service inquiries

We do not sell or rent your personal information.

3. Sharing Your Information

We may share your data with trusted third parties, such as:

  • Shopify – for order processing and storefront hosting

  • Payment processors – such as Shopify Payments or PayPal

  • Email services – like Mailchimp or Klaviyo (if used for our mailing list)

  • Analytics providers – such as Google Analytics

These services are only given access to the data needed to perform their role and are required to protect your information.

4. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Withdraw your consent for marketing emails at any time

You can unsubscribe from marketing by clicking the “unsubscribe” link at the bottom of any email or contacting us directly at [Insert email address here].

5. Cookies

We use cookies and similar technologies to:

  • Keep items in your cart

  • Understand how users interact with our website

  • Provide a smoother browsing experience

You can manage or disable cookies in your browser settings.

6. Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect personal information from children.

7. How We Protect Your Information

Our website uses secure encryption (HTTPS), and all payments are processed via secure, third-party platforms. We follow best practices to keep your data safe.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted on this page with the revised date.

9. Contact Us

If you have questions or requests related to this Privacy Policy, contact us at:

[Insert email address here]
or write to:

Kula Shaker Team
[Insert business address here]